Proactive application management
A stable and well-functioning application landscape contributes to the success of your organization. Proactively managing applications with the right monitoring is therefore essential. We ensure that your applications perform optimally, are secure, and meet the needs of users.
Service level agreements
For each application, we develop a detailed plan, including setting up a regular maintenance schedule, establishing SLAs (Service Level Agreements), planning updates and patches, and defining procedures for incident management and troubleshooting. This ensures that the most critical applications receive the highest priority.
Files and knowledge management
Documentation is key to ensuring continuity. We document configurations, procedures, incidents, and changes related to the applications. This helps create a knowledge base and enables the management team to work efficiently, resolve issues more quickly, and ensure consistency in the management process.